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FAQ

FAQ

GENERAL QUESTIONS

Tyrefix mobile tyre service is a convenient and efficient way to get new tyres fitted on your vehicle without having to leave your home or office. A trained technician will come to your location at a time that suits you and fit the tyres using the latest equipment, ensuring a professional and safe installation.

Tyrefix mobile tyre service covers a wide range of areas, depending on the location of the company’s mobile units. The service is available in many major cities and towns across the Adelaide, and customers can easily check if their area is covered by visiting the Tyrefix website or contacting customer support.

Booking an appointment with Tyrefix is quick and easy. Customers can visit the company’s website and fill out a simple online form, providing their location and contact details. Alternatively, they can call the Tyrefix customer service team directly, who will be happy to assist with the booking process and answer any questions.

Tyrefix offers a wide range of tyres to suit different vehicle types, driving styles and budgets. The company sources its tyres from leading manufacturers, including premium, mid-range and budget brands. Customers can choose from summer, winter, all-season and specialist tyres, depending on their requirements and preferences.

The arrival time for Tyrefix mobile tyre service depends on the location and availability of the company’s mobile units. However, Tyrefix aims to provide a fast and efficient service, with many appointments being scheduled for the same day or the next day. Customers will receive a confirmation of their appointment time once the booking is complete.

Yes, Tyrefix offers a puncture repair service for tyres that have been damaged by a puncture. This service can be carried out on-site using the latest equipment and techniques to ensure a safe and effective repair. However, it is important to note that not all punctures can be repaired and sometimes a replacement tyre may be required.

Yes, Tyrefix can dispose of old or damaged tyres as part of their mobile tyre replacement service. The company adheres to environmental regulations and disposes of waste tyres in an eco-friendly manner, ensuring that they are recycled or disposed of responsibly to reduce the impact on the environment.

Tyrefix provides customers with the manufacturer’s warranty on all tyres sold and installed. The duration and specifics of the warranty may vary depending on the brand and type of tyre selected. The warranty provides customers with peace of mind and protection against any defects or issues that may arise with the tyres within the specified timeframe.

To prolong the life of your tyres, it is important to maintain proper tyre pressure, rotate your tyres regularly, avoid overloading the vehicle, and drive carefully, avoiding sudden acceleration, braking or sharp turns. Regular tyre checks, alignment and balancing can also help prolong tyre life, as can avoiding driving on rough roads or off-road conditions whenever possible.

Yes, customers can request a specific brand of tyre when booking an appointment with Tyrefix. The company sources tyres from a wide range of manufacturers, including premium, mid-range and budget brands, so customers can choose the brand that best suits their needs and preferences.

Tyrefix charges a callout fee of $60 for their mobile tyre service during weekdays and $100 on weekends and public holidays. Prices may vary depending on the location, type of tyres, and additional services required.

Tyrefix accepts several payment methods, including cash, PayID, card payments, and financing options such as Afterpay, Zippy, and Humm. This provides customers with flexibility in terms of how they choose to pay for the service, making it more convenient and accessible for a wider range of people.

Tyrefix offers a promotional discount of $20 off the price for customers who take a picture of their car and the Tyrefix mobile unit and post it on Facebook and Google. This is an incentive for customers to share their positive experience with the service and promote Tyrefix to others.

To cancel or reschedule an appointment with Tyrefix, customers can contact the customer service team directly via phone or email. It is recommended to provide as much notice as possible to allow for the appointment slot to be offered to another customer. Any fees or charges associated with cancellations or rescheduling will depend on the company’s policies and terms and conditions.

If you experience a tyre blowout while driving, the first priority is to maintain control of the vehicle and avoid sudden movements or braking. Gradually slow down and pull over to a safe location as soon as possible. Contact Tyrefix for immediate assistance, who can provide a mobile tyre replacement service on-site if required.

It is recommended to have your tyres checked regularly, at least every six months or every 10,000km, whichever comes first. This includes inspecting the tyre pressure, tread depth, and overall condition to ensure optimal performance and safety. It is also important to have your tyres checked if you notice any unusual vibrations, noises, or handling issues while driving.

Some signs that indicate that your tyres may need to be replaced include worn-out tread, visible cracks, bulges or cuts on the sidewall, vibrations or shaking while driving, and loss of pressure. If you notice any of these signs, it is important to have your tyres checked as soon as possible by a professional to avoid any potential safety hazards while driving.

The lifespan of a tyre depends on several factors, including driving conditions, maintenance, and the quality of the tyre. As a general guideline, most tyres last around 35,000 to 60,000 kilometers or between 1 to 5 years. However, this can vary depending on individual driving habits and conditions. It is important to have your tyres checked regularly to ensure they are in good condition and performing optimally.

Special offer

Buy 4 tyres and get free callout fees